Bpok's Privacy Policy — Your data is completely secure

Bpok (bpok.click) is a popular online betting and gaming platform in Bangladesh. We deeply respect the privacy of our users. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

This policy applies to the bpok website, mobile application, and all our services. By using bpok, you are considered to have accepted this privacy policy.

• This policy has been prepared in accordance with Bangladesh's Digital Security Act and international data protection standards.
• We may update this policy from time to time. You will be notified in advance of any significant changes.
• If you disagree with any part of this policy, please stop using bpok and contact us.

Bpok only collects the information needed to provide you with the best possible service. We never collect data that isn't necessary.

Bpok uses your data solely for the purposes outlined below. We never misuse your information.

• Account Management: Your information is used to create, verify, and secure your account.
• Service Provider: Your data is necessary to process betting, gaming, payments, and reward distribution.
• Security Assurance: To prevent fraud, protect against account hacking, and detect suspicious activity.
• Service Improvement: To analyze your usage patterns and improve bpok's services.
• Contact: To send you important updates, security alerts, and promotional offers (you can opt out at any time).
• Legal Obligations: Certain data is retained in compliance with directives from government regulatory authorities.
• Responsible Gaming: To identify problematic gaming behavior and provide timely support to users.

We never use your data in ways that could harm you or that you are unaware of. Transparency is a core principle we stand by.

Bpok never sells your data. However, in certain situations, limited information may be shared with specific third parties:

• Payment Processors: Only the minimum necessary information is shared with payment platforms such as bKash, Nagad, and Rocket to process transactions.
• Game Provider: A unique user ID may be shared to operate third-party games — no personal information is involved.
• Security Services: Encrypted data may be shared with security partners to keep fraud detection technology operational.
• Legal Obligations: Certain information may be required to comply with court orders or government directives.

Bpok uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: These cookies are required to maintain login sessions and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings. Can be disabled.
• Analytics Cookies: Used to understand which parts of the platform are most visited. These can be turned off.
• Security Cookies: Used to detect bots and fraudulent activity.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect how bpok functions.

We only retain your data for as long as necessary. Any data that is no longer needed is deleted on a regular basis.

• Account Information: Retained for as long as your account is active. Up to 5 years after account closure.
• Financial Transactions: Transaction records are retained for up to 7 years for legal compliance purposes.
• Betting History: Visible on active accounts at all times. Retained for 3 years after account closure.
• Log Files: Security-related logs are retained for a maximum of 12 months.

If you would like your data deleted, email us at support@bpok.click. Unless legally required to retain it, we will delete your data within 30 days.

You have the following rights regarding your personal data. bpok respects and upholds each of them.

Bpok strictly does not provide services to anyone under the age of 18. We take the protection of children's privacy very seriously.

• Age is verified at the point of registration.
• We do not knowingly collect any information from individuals under the age of 18.
• If we become aware that a minor has created an account, it will be suspended immediately and all associated data will be deleted.
• If a parent or guardian believes their child's information is held by us, please contact support@bpok.click.

Bpok applies the highest industry security standards to protect your data. Our security framework operates across multiple layers:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption, making them unreadable to any third party.
• Two-Factor Authentication (2FA): Mobile OTP verification is required when logging into your account.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Suspicious Activity Monitoring: Our automated systems run 24/7 to detect unusual login activity or transactions.
• Data Backup: Regular backups of your data are stored in a secure location.

Bpok may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• You will be notified of any changes via email or app push notification.
• Updated policies take effect from the date they are published.
• Continued use of bpok after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions of this policy are available upon request.

For any privacy-related questions or concerns, please get in touch with us:

• Email: support@bpok.click
• Live Chat: 24/7 support available in Bangla
• Subject: Use "Privacy Request" as the email subject line